Frequented Asked Questions for Students

When is the center open for Fall 2021?

Our face-to-face operating hours (2nd floor of the Library & Learning Commons) this spring are listed below:

  • Monday - 11:00 a.m. to 7:00 p.m.
  • Tuesday - 11:00 a.m. to 7:00 p.m.
  • Wednesday - 11:00 a.m. to 7:00 p.m.
  • Thursday - 11:00 a.m. to 7:00 p.m.
  • Friday - 11:00 a.m. to 4:00 p.m.

Our online hours (via Cranium Café) this spring are by appointment only.  To schedule an online appointment, contact writing center director Dr. Brennan Thomas at


For more information on the Writing Center’s schedule, visit our Location and Hours page.  


How do I access the center in person and online?

Our physical location is the second floor of the university's Library & Learning Commons. Walk-ins are welcome; simply come up to the second floor of the Library & Learning Commons during our hours of operation. To schedule an appointment, contact center director Dr. Brennan Thomas at 

To access our center online, go to the writing center's page on Cranium Café at Click Knock on Door to meet with our available tutor. Then log in with any of the options available. If the writing tutor is meeting with someone, you will be invited to Enter their Lobby. Once the tutor is available, he/she will invite you in. If the writing tutor is available, you will be asked to Enter the Meeting. 


How much does each visit cost?

The center’s services and resources are absolutely free to all Saint Francis University students. 


What kinds of issues can you help me with?

Our peer tutors have helped students at every stage of the writing process, from brainstorming and early drafting to revision and editing. Tutors also routinely help students with source integration and documentation as well as grammatical and stylistic matters. If you are experiencing difficulty at any point of the writing process, please do not hesitate to schedule an appointment with a tutor or simply stop by the writing center.  


How long is a tutoring session?

Tutoring sessions usually last between 15 and 60 minutes, depending upon what the student wants to accomplish. A session revolving around the verification of a grammar rule or a single source’s documentation may take only a few minutes. Sessions on more complex writing matters are considerably longer, especially if the student requires additional time during the session for individual writing. 


Is there a time limit for tutoring sessions?

We generally adhere to a sixty-minute time limit. If a student requests more time for a consultation, we encourage the student to use the notes and information from his or her session to finish drafting and/or revising the paper before coming in for another session.   


Is there a limit to the number of times I can visit the center?

We impose no restriction on the number of times students may visit the writing center. If, however, it seems that a student is becoming overly dependent on our services (i.e., visiting multiple times for a single project), we will ask that student to do some writing and/or revision on his or her own before returning to the center.   


What are tutoring sessions like?

For a detailed description of a tutoring session, please visit our Typical Tutoring Session page.  


Can I upload my paper to Cranium Café during my session?

Yes.  Your tutor will show you how to upload your paper so you can share it with your tutor and edit it during your session. You can also show your tutor your assignment description and rubric, as well as any reference materials that you used or plan to use to write the paper.  


Can I just email my paper for someone to proofread?

No. To receive assistance with your work, you must visit the center online at Cranium Café and complete a session with a tutor. The tutor will show you how to identify problems in your draft and make changes to improve your paper. 


Can I work with a tutor when the writing center is not open?

No. Students may work with writing center tutors only during operating hours. For more information on our schedule, visit our Location and Hours page.  


Can I still come in for a session if I’m just getting started on an assignment?

Yes. If you have just been given an assignment and aren’t sure how to begin, you are welcome to visit the writing center to discuss your ideas with a tutor. The tutor will then help you brainstorm, develop, and organize your own ideas for your paper.  


Can I talk to my tutor about a grade I received on a paper?

No. Our tutors will not discuss grades you have already received on your papers with you, nor will they evaluate any papers you might have yet to submit. A tutor will not look at a paper and say, “This is an A paper” or “This paper will easily pass.” We do not discuss professors’ teaching or grading methods with visitors. 


If you have any questions about our services or would like to schedule an appointment, please contact us at